Why should I choose your company over other companies?
The best reason would be our knowledge in the US healthcare industry and our expertise in Revenue Cycle Management. We have been working with the US healthcare industry for over ten years and are proficient in medical billing, medical coding, EMR and medical transcription. Over the years, we have mastered delivering great quality in record Turn-Around-Time for our clients. Every process in our company goes through 3 levels providing quality work.
I already do my billing “In-House”, why should I switch to your service?
When you have billing In-house, the possibility is you might have 1-2 billers who are handling the entire process in the Revenue Cycle Management (RCM). When it is outsourced to us, each process in the RCM would be handled by dedicated expert team. It comprises of one dedicated expert and is Monitored by Team Leads and Managers. Our continued education system would help our teams to keep updated with the latest news and trends in the Healthcare Industry.
How do you track if we are getting paid right?
The dedicated account manager will run reports at the CPT level for each and every payment received from the insurances and verifies it with the contracted rate. If any discrepancies are found, appropriate action would be taken.
How will I know if you are doing a good job?
Our monthly reports will provide you an excellent picture of your practice’s billings and collections. It is in effect a report card of our performance. The reports include : aged accounts receivable summary, detailed practice productivity and insurance statistics. Custom reports are available for those practices that require them. We also frequently speak with the practice manager and/or selected office staff to see how we can rectify problems and reduce inefficiencies.
Are you HIPAA compliant?
Yes, we operate in a HIPAA compliant environment. Confidentiality and security of your records are maintained through a combination of encryption technology and established operating procedures. Our offices and processes are all completely HIPAA compliant.
What medical specialties do you support?
Our team has worked in almost all the specialities.
Which Insurance companies do you work with?
We work with all medical insurance companies
How will your company reduce my administrative headaches?
You will no longer have to worry about your office billing staff. We train your front desk personnel to correctly process whatever information we require to process your patient insurance claims. With your office not having a billing department any longer, you will not have to worry about things like their pay-roll, benefits, office space, file storage, etc. You will also not have to worry about their computers or software. We will take care of all those details. All you need is a high speed Internet connection in your office.
How much does your service cost?
We are extremely competitive as we need to be in today’s environment, so do not hesitate to ask us for an estimate. We offer a free Practice Analysis- a 40 mins proprietary questionnaire. We will be happy to evaluate your needs and provide you with a fair estimate at no cost or consequence to your practice. What we will assure you is that we will met or beat your present offer. We assure you will experience significant cost savings and an increase in your overall collections.
How long does it take to get started?
Once you sign the service agreement, we can start right away. Depending on your existing situation, we generally try and work closely with your existing billing company and/or billing office personnel to minimize any disruption to your cash flow.